Satisfaction & Low Price Guarantees
If you are not completely satisfied with one of our Reliable CBD products, we will refund your purchase price plus shipping for all unopened containers plus one opened container that are returned to us within 30 days of purchase. For approval and return instructions, complete the satisfaction guarantee form on our Contact Page.
RELIABLE 50+ CLUB PRICE MATCH GUARANTEE:
Members of the Reliable 50+ Club enjoy our Price Match Guarantee. If a Club member finds a lower price including shipping on a product comparable to a Reliable Relief product they purchased from us in the last 30 days, we will match that price on their next purchase of that Reliable Relief CBD product. A comparable product is a product of the same type (e.g. tincture, capsule, cream; isolate or broad spectrum, one time purchase or 12 month auto-pay/auto-ship, etc.) at the same or lower price per milligram (mg) of CBD contained in the product containing an equal lower CBD content in milligrams (i.e. a one-time purchased 500mg Isolate tincture is comparable to another one-time purchase of an Isolate tincture containing 500mg or less CBD but not to a 750mg CBD Isolate Tincture or a 500mg Isolate tincture on an auto-pay/auto-ship program). The product price must including shipping and must be a verifiable list price published online and cannot be a price that has been reduced from list by being on sale or discounted in any way. To receive your Price Match Guarantee credit, send an email to [email protected] with your name, address, description or the Reliable Relief product (e.g. type, CBD content, etc.) and its purchase date (available from your credit or debit card statement), the comparable product’s price including shipping and the web address where we can verify the comparable product’s specifications and pricing. Upon validation of your request, we will reduce the price on your next purchase of the specified Reliable Relief product to match the comparable product’s lower price.
To request your price match, complete the price match guarantee form on our Contact Page. Once the price is verified, you will receive the discount described above on your next order from us of the comparable Reliable CBD product(s).